Privacy Policy

1. Information We Collect

When you use our tracking services, request a quote, or contact us, we may collect information including your name, email address, phone number, company name, and shipment details (origin, destination, cargo information).

2. How We Use Your Information

We use collected information to: process and fulfill shipment bookings; respond to quote requests and inquiries; provide tracking and status updates; improve our services; and comply with legal and customs requirements.

3. Information Sharing

We do not sell personal information. We may share shipment-related data with carriers, customs authorities, and logistics partners solely as necessary to fulfill your shipment. We may disclose information if required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your information, including access controls on our tracking database and encrypted data transmission where applicable. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain shipment and contact information for as long as necessary to fulfill the purposes described in this policy, including any period required to meet legal, accounting, or customs recordkeeping obligations. You may request deletion of your information as described in Section 7, subject to these retention requirements.

6. International Data Transfers

As a logistics provider operating across multiple countries, your information may be transferred to and processed in countries other than your own, including the United States, in connection with fulfilling your shipment.

7. Your Rights

Depending on your jurisdiction (including under GDPR for EU residents or CCPA for California residents), you may have rights to access, correct, or request deletion of your personal information. Contact us at support@mbomedigital.com to exercise these rights.

8. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and analyze site usage through standard analytics tools. You can control cookie preferences through your browser settings; disabling cookies may affect some site features.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when it was most recently revised.

10. Contact Us

For questions about this Privacy Policy, contact us at support@mbomedigital.com or 1450 Brickell Avenue, Suite 2100, Miami, FL 33131, United States.